iPod not Recognized in iTunes and Finder

Published: 31st July 2009
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After you connect your iPod to your system if you find it unrecognizable, the chances are that its disk format is damaged. Thus, you will need to restore your iPod and restore lost data from backup. In any case of backup issues, you should use iPod Data Recovery applications.

As an instance, when you connect your iPod to your Mac system, it is no longer detected in iTunes. The similar behavior is observed with Finder.


Possible reasons for the above behavior to exhibit are:

Battery is fully discharged

You are using Mac earlier than Mac OS X 10.3.4 and using USB instead of FireWire

Mac is sleeping

Your system doesn't fulfill requirements for iPod

A system software is missing

Several devices in FireWire chain

Your iPod is frozen or locked

The USB or FireWire your are using is faulty

System port is problematic

Faulty iPod port

iPod hard disk structure is damaged


To make your iPod recognizable under iTunes and Finder, you will need to follow these steps:

If discharged battery is the issue, you are recommended to wait till it gets charged

Update your system to Mac OS X 10.3.4 or later. You can alternatively use FireWire to connect your iPod

Make sure that your Mac system is awake prior to connect your iPod

Ensure that your system completes all the requirements for your iPod

Install the latest iTunes version available for Mac OS X and ensure that it is installed on the startup disk of your system

If there are several FireWire devices that don't own their power sources connected to your system, disconnect them and see if your iPod is recognizable

Reset your locked or frozen iPod

Try changing your USB or FireWire

Repair your system's port, if damaged

Get your iPod repaired for defective port

Restore your iPod if its disk format is corrupted

The restore process will delete all the data it contains. To resolve the issue, use your recent data backup or else use advanced iPod data recovery tools. These iPod Recovery applications are competent to scan iPod disk and restore the original data by providing user-friendly interface.

Stellar Phoenix iPod Recovery is a comprehensive data recovery tool that recovers lost data from iPod Shuffle, iPod Nano, iPod Mini and iPod Classic. It is a non-destructive tool that recovers all lost music files, videos, documents, graphics, podcasts, audio books and other contents from iPods. This iPod recovery tools is available for both Mac and Windows operating systems.

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